Experience: Quantitative Techniques
- Ongoing tracking studies
- Ad testing and ad tracking
- Behaviour, attitude and image measurement
- Quality of service research
- Customer satisfaction studies
- Segmentation studies
- New product research
- In-situ reserach
- In-house data collection
- All methods of interviewing (telephone, Internet, e-mail, mall, door-to-door)
- CATI interviewing with access to over 200 stations
- A national field force with bilingual interviewers
- In-house bilingual coding
- In-house tabulation